Motor Codes Backed By Office of Fair Trading Helps With Vehicle Maintenance Plans

Car finance is not the only expense that vehicle owners incur. They also spend money to keep their cars operational over the years. In general, vehicle service is expensive and with prices rising everywhere, drivers want to get the best value for their money. The Office of Fair Trading (OFT) is making things a bit easier in this department.

The OFT recently announced that it fully supports the Service and Repair Code of Practice under Motor Codes, a UK self-regulating body. This practice code was created in 2008, following successful implementation of the New Car Code. The more than 6,500 vehicle repair facilities that participate in the program will now be permitted to display the OFT logo, providing drivers with additional reassurance.

Subscribing garages are committed to open, transparent pricing, completing work as agreed, and offering fair and honest service. They also agree to provide invoices that match price quotes and offer a clear procedure for complaints. Colin Brown, OFT director of consumer policy, stated that the decision to back the Service and Repair Code is one of the most important consumer protection developments within the vehicle service industry in recent years.

Motor Codes Managing Director Chris Mason was also enthusiastic about the recent change. The Service and Repair Code has a goal of increasing car owner confidence through higher standards of service. With the recent OFT backing, this goal appears to be becoming reality. Mr. Mason reported that the Motor Code garage network offers consumers the protection they seek.

Consumer feedback is critical to the success of Motor Codes. Car owners are asked to rate the quality of service they receive at a participating service shop. This information is published online for other drivers who are considering where to take their vehicles for service or repair. Drivers can also take advantage of free advice offered through the program.